There are two issues that may be preventing a user from logging in:
1. A user will only be able to log in if their account is active. Make sure that “Active” is checked in the status section of the user’s account profile.
2. The user may be temporarily locked out if the maximum number of login attempts for the account was exceeded. This is a temporary lock that should clear in 15 minutes. If your user requires urgent access, please contact us to reset the locked status.
You should also double-check that your user is typing in their username and password correctly. Please note that user names and passwords are both case-sensitive.
The Project Details page requires you to classify your project as either “Goods”, “Services” or “Construction.”
These categories are used in various treaties to set thresholds for open competition requirements. The category you select here will be the same one you would look at if you were determining which open competition treaty threshold applies to your project.
Note that this information is collected only for your own information for the purposes of metrics, and will not impact the template selection process or any other aspect of project creation.
The Pricing fields in the Evaluation section are greyed out intentionally, because the Pricing section is assigned as a separate drafting role. The evaluation table created through the Evaluation drafting section will include only the percentage of total points assigned to pricing, and the minimum threshold, if any. For further details, see the Evaluation Grid in Context.
The finalize button will only appear if the project status is “Drafting Complete”, which means that all drafting sections have been marked as “complete” on the Drafting Page. Once all of the drafting sections have been marked as complete, the finalize button will appear on the project landing page (the page reached by clicking on the project name in the Dashboard) for both the Head of Procurement and the Procurement Lead for the project. It will not appear for Drafters or Project Initiators.
Please contact your organization’s Orbidder administrator to find out your username or have your password reset.